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eazyBI no months in the list

Юлия Погорелова October 19, 2020

Hi, I faced a problem - there is no October, November and part of December in the list.

please help me!

 

 

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1 answer

0 votes
Ilze Leite-Apine - eazyBI
Atlassian Partner
November 4, 2020

Hi, 

We already discussed this via the eayzBI support email. I will leave a summary.

There could be a few explanations and solutions.

1. New dates are importer into the Time dimension if some events have happened with issues on that day (issues created, resolved, transited, etc, for future dates - due dates added), it is why some dates could not be present (as there are no registered events).

Then they could be added manually: https://docs.eazybi.com/eazybi/analyze-and-visualize/create-reports#Createreports-AddmemberstoTimedimension

2. There could be another problem: for some reason, imports are not run successfully for a recent time period, thus, the latest dates are not imported and Time members are not created.

There could be several reasons for unsuccessful import, but, in any case, check when the last import is run (in Analyze tab, next to the Cube name) and for import status (in Source data tab). 
In some cases, running manual import can help; if not - the main cause of the error should be fixed.

Best, support@eazybi.com

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