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email setup

Gareth Miskelly NSSO
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July 24, 2020

This might be a really silly question.

But where do I see incoming emails?

I can see email has been setup on Jira (cloud instance).

I can send from my email system (delivery receipt is confirmed) but I cant see them on the Jira system.

2 answers

0 votes
Gareth Miskelly NSSO
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 24, 2020

Thank you for coming back to me. I already have the below in incoming mail settings. I might not be explaining myself too well so apologies.

I have sent an email to this address (and it gets delivered but I cant see the details of the email anywhere on Jira.

Default Cloud Mail Server
  • Username:
    jira@######.atlassian.net
0 votes
Vikrant Yadav
Community Champion
July 24, 2020

Hi @Gareth Miskelly NSSO  you can setup incoming email , to get issue created via email. You can see the email in created issue only. 

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