exclusive Access to projects for users

[Lars Löhner]

How can the "jira-externalPartners" role have exclusive access to the LIM__ZGM_5059_LABUS_ServicePortal project? All other projects must not be visible for this login.

[Trudy Claspill]

Hello @Lars Löhner 

Welcome to the Atlassian community.

The group you have specified includes "ServicePortal" in the name. What type of access do you want to give these users and to what type of project? Are you trying to grant customer access to a Jira Service Management project? Or are you trying to grant Agent access to a JSM project? Or are you trying to grant access to Software projects or Business Projects?

Are these users allocated Jira User licenses already?

The steps you need to take depend on the answers to the above questions.

[Trudy Claspill]

Hello @Lars Löhner 

Did my or Vignesh's response help you solve for your requirement? If so, please click the Accept Answer button above the relevant response.

If you still need help with this, please let us know.

[Vignesh Jayagopal]

Hi @Lars Löhner 

Welcome to the Community.

To restrict project visibility, you need to add the appropriate role or group in your project’s "Browse Project" permission. This ensures that only authorized users can view the project, while others won’t have access.

Kindly refer to the article below for more details.

https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/