files in attach with incorrect name

[Serj Shcherbakov]

Hi, we got some problems. When we try to download archive we see incorrect name of russian objects. Please have a look at sreen in attach:

[Danilo Conrad · Accepted solution]

Hi Sergey,

As mentioned by Peter, this looks like a problem more related to the OS settings than to JIRA itself (since you are using UTF-8 and the file names are properly displayed in the browser).

After a quick search, I found the article below which might be related to your case:

http://support.microsoft.com/kb/2704299

I hope the article helps.

Cheers,

Danilo

[Peter Van de Voorde]

Hi Sergey,

This is probably caused by the encoding you're using on the server and on your pc.

Do you know which encoding you're using?

Best regards,

Peter

[Serj Shcherbakov]

Hi Peter, i find it by Admin Tools - is UTF 8

[Peter Van de Voorde]

Hi Sergey,

That should be a good one, which encoding are you using on your pc?

Best regards,

Peter

[Serj Shcherbakov]

Hi!
is what you need?

[Peter Van de Voorde]

Yes, could you switch it to something else and try again?

It might be that you'll need to tell your JIRA server to use Russian as local language.

Best regards,

Peter

[Serj Shcherbakov]

Guys, it helped!

Thank you very much!!!

WITH BR!
Sergey

[Serj Shcherbakov]

Thanks!