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getting 403 cloudfront error when trying to log in to jira during process of verifying email address

Terrilee Lang
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August 31, 2023

Trying to confirm an email update with jira email verification. Upon providing the password, user receives 403 cloudfront error. image.png

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Benjamin
Community Champion
August 31, 2023

HI @Terrilee Lang ,

 

Try login verify in incognito or clear your browser cache. It still running into the issue, would check with admin to resend another verification e-mail and try again. 

 

If still an issue after this, then would submit a ticket with Atlassian support.

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