how can I configure the email content when a Jira issue is created?

I would like to have additional fields showing up in the email. Is that possible?

2 answers

0 votes

Thanks for the answer. Does that mean for Jira cloud user there is no answer?

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For Cloud there are a couple of Apps that allow some customisation of email. See https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=email

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0 votes

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@Nic Brough -Adaptavist- Hey, I've been noticing this for something that whenever we share a url , clicking on it gives us 404.

We need to manually edit the url address up until .html and hit the page. Not sure if it is Atlassian issue.

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Yeah, sometimes they're getting padded with control characters - the %A type thing. Removing them from the end fixes it.

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