how i can get an issue with ID

[baptistemuller]

Hello everyone, I would like to know how I can retrieve an issue on Jira from his ID, knowing that with this code I have the following error:

No signature of method: org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.getIssueByID() is applicable for argument types: (java.lang.Long) values: [92197] 

"Cannot find matching method" in my script

I’ve tried a lot of other methods, but always the same mistake.

import com.atlassian.jira.issue.Issue

long issueId = 92197
Issue issue = getIssueByID(issueId)

return issue

[Antoine Berry · Accepted solution]

Hi @baptistemuller ,

Kindly try : 

import com.atlassian.jira.component.ComponentAccessor

def issueManager = ComponentAccessor.getIssueManager()
long issueId = 92197
def issue = issueManager.getIssueObject(issueId)
return issue

 Antoine

[baptistemuller]

Hi @Antoine Berry

Thank you a lot it works!

[Antoine Berry]

Glad to help ! If you are satisfied with the answer you may consider marking it as accepted. :)

Antoine

[baptistemuller]

its Done, ty!

[baptistemuller]

Hello again @Antoine Berry ,

can you tell me why my condition don't pass please ?

Sry to have bothered you.

PS: customFieldValue does have the value "Improvement"

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.*
import org.apache.log4j.Level
log.setLevel(Level.DEBUG)

//Issue and CustomField Manager 
IssueManager issueManager = ComponentAccessor.getIssueManager()
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()
//Issue's Id 
long issueId = 92197
//the current issue
Issue issue = issueManager.getIssueObject(issueId)
//CustomField Name
def customField = customFieldManager.getCustomFieldObjectByName("Pre-Qualification")
//Value of the CustomField of the current issue
Object customFieldValue = customField.getValue(issue)

log.debug(customFieldValue)

if(customFieldValue == "Improvement"){
return "customFieldValue == Improvement"
}

[Antoine Berry]

Hard to tell not having access to the issue details, logging is your best friend here. I suspect your Pre-Qualification field is a select list, so you would have to use the method getValue() since you initially get a LazyLoadedOption object. 

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.*
import org.apache.log4j.Level
log.setLevel(Level.DEBUG)

//Issue and CustomField Manager 
IssueManager issueManager = ComponentAccessor.getIssueManager()
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()
//Issue's Id 
long issueId = 92197
//the current issue
Issue issue = issueManager.getIssueObject(issueId)
//CustomField Name
def customField = customFieldManager.getCustomFieldObjectByName("Pre-Qualification")
//Value of the CustomField of the current issue
Object customFieldValue = customField.getValue(issue)

log.debug("customFieldValue : " + customFieldValue)
log.debug("customFieldValue class : " + customFieldValue.getClass())

if(customFieldValue.getValue() == "Improvement"){
return "customFieldValue == Improvement"
}

Antoine 

[baptistemuller]

ok thank you for you're time, I'll think about it.

[Antoine Berry]

Try this script and tell me what you get.

[baptistemuller]

Result:

customFieldValue == Improvement

Logs(2):

2019-04-29 15:24:06,075 DEBUG [runner.ScriptRunnerImpl]: customFieldValue : Improvement 2019-04-29 15:24:06,076 DEBUG [runner.ScriptRunnerImpl]: customFieldValue class : class com.atlassian.jira.issue.customfields.option.LazyLoadedOption

 it works, thank you a lot!!

[Maya Hocherman]

Hi,

Can you please share how can I find the issue ID number?

Thanks,

Maya

[Antoine Berry]

Hi @Maya Hocherman ,

If you cannot find the answer on this topic, I would suggest you open a new question so we are able to grasp your problem and answer it as precisely as we can.

Antoine