how to add a field to attach a picture or document?

[Laura Vallejo]

Is it able to add a field to add in an issue a picture or a document (attach a file)?

Thank you!

[Irfan Mazli Mazuki · Accepted solution]

Hello @Laura Vallejo,

If you are on JIRA Server, you may also want to check out if Attachments are enabled in the instance. To do so, as a JIRA administrator, go to Administration > System > Attachments. On that page, you will be able to see if the instance has enabled/disabled Attachments usage. For more detailed information, you may refer to Configuring file attachments.


Kind regards,
Irfan

[Laura Vallejo]

Thank you so much! That was the solution :).

Best regards,

Laura

[Jack Brickey]

there is no additional attachment custom field. Jira already allows for this of course. Depending on what your requirement is you might search the Marketplace if the current offering is insufficient.

[Laura Vallejo]

I can not see that field by default. Maybe I have broken something. Is there any way to make it available again?

Thanks!

[Mohamed Benziane]

Look to you screen scheme and add the attachment field but it enable by default

[Jack Brickey]

can you send a screenshot of where you are looking for this? the way you do this will depend on a number of things, e.g. cloud, server, jira-labs enabled, etc.

[Laura Vallejo]

[Jack Brickey]

click the Administration button and see if you can add field - attachment. 

[Laura Vallejo]

I can not see it clicking on the Administration button.

[Jack Brickey]

ok. as Mohamed mentioned please go to project > project settings > screens and find the screen associated w/ the issue type (NCR) and edit it. click on the link to the screen scheme where you will find a list of fields displayed. Add Attachment and save it