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how to change who receives service desk requests?

Duffy Armstrong
Duffy Armstrong
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December 11, 2014
 
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Paula Silveira
Paula Silveira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2014

Hi Duffy,

Only Agents can work on requests, please check Setting up JIRA Service Desk users for further information.
You can restrict projects to the agents who should receive requests, you can check JIRA Service Desk permissions in order to see how to do it.

Thanks and regards,
Paula Silveira

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