how to make the Comment field mandatory in Close screen

[Ansar Rezaei]

Hi Nader

Install JIRA Suite Utility or JIRA Misc workflow extension plugin. This plugins add several new Validator to your workflows. Use Fields Required Validator and choose comment field in your Close Transition in order to write a comment.

[Shawn C]

Hello Nader, 

You can modify the field's behavior to make is required:

To modify the behavior of a set of fields in a field configuration:

1. Log in as a user with the JIRA Administrators global permission.
2. Choose  >Issues. Select Fields > Field Configurations to open the View Field Configurations page, which lists all your field configurations.
   Keyboard shortcut: g + g + start typing field configurations
3. Locate the field configuration of interest and click the Configure link to open the View Field Configuration page, which lists all system and custom fields in your JIRA installation for that field configuration.
   Please Note:
   
   • The Edit link only allows you to change the Name and Description of the field configuration, not of individual fields.
   • Note that the Edit link is not available for the Default Field Configuration on the View Field Configuration page (listing all field configurations defined in your JIRA installation).
4.  In the Operations  column, you can perform the following actions for any field:
   
   • Edit — change the field's description (i.e. help text).
   • Hide/Show — hide the field from view or show it.
   • Require/Optional — set a field to be required (so that whenever a field is edited it must be given a value) or optional.
   • Renderers — change a field's renderer (see Configuring Renderers for more information). 

-shawn