how to send email to member and email in custom field(Email address)

[Tammy Shi]

we have a custom fields  Email Address

we filled this field following the rule:

when the name or the description of a card contains "{* }@{* }", set custom field "Email Id" to "{wildcard1}@{wildcard2}"

it works fine

Question:

when the card move, how to send email to this custom field: Email Address

when the card move, how to send email to card member (assignee)

[Sachin Dhamale · Accepted solution]

@Tammy Shi ,

You can use the Notification scheme

Refer this - https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/

You can take the email address from the custom field to send the notification 

[d.kirsching]

HI @Tammy Shi 

With Send an email action in automation you can use smart values and assignee value.

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when the card move, how to send email to this custom field: Email Address -> 

{{customfield_xxxxx.emailAddress}}

To find the right customfield you can check api page like this in a web browser. : https://yourinstance.atlassian.net/rest/api/3/issue/issuekey

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when the card move, how to send email to card member (assignee) -> 

Regards

[Tammy Shi]

in the Automation Rules  

I did those two rules

when the description of a card contains "{* }@{* }", set custom field "Email Id" to "{wildcard1}@{wildcard2}" 

And then

when a card is moved into list "Product Back Log" by anyone, send an email notification to "{{%Email Id}}" with subject "test" and message "test"