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i cannot see development tool on an opened issue

j.tam
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November 2, 2022

for some reason i cannot see development panel in an opened issue and also when i click on any project's development tool to see the settings it reports 500 error.

what is the reason? the fisheye application is well connected and without any issue.

the error link likes http://192.168.88.25:8080/secure/ConfigureDevStatus.jspa?projectKey=ACCOUNTING

1 answer

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Ismael Jimoh
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November 2, 2022

Hi @j.tam 

Looking at your URL (which by the way I’ll recommend not posting in a public community), I suspect the server is hosted locally else the question would be why aren’t you accessing both from their correct domain names?

I will recommend looking at your Jira and Fisheye logs because they’ll tell you more than anyone of us can without some log entry to go by?

A whole lot of reasons could lead to this problem but as things stand right now the logs are you best choice.

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DEPLOYMENT TYPE
SERVER
VERSION
9.3.1
TAGS
AUG Leaders

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