installation issue

[Gregoire Mulliez]

Hi

I just installed jira on a linux / debian server

It's a "regular" version, not with test liscences.

I installed the Jira Mobile Connect SDK and it seems to be fine, but I just can't get the "Jira Mobile connect" section in my project configuration. I removed and retried, without any success

I am using very last version of server, I can't figure out why it's not woking

where could I look to understand why it's not working ?

regards

greg

[Dennis Kromhout van der Meer · Accepted solution]

Is there any error message in your logs? Also, are you sure that your machine is accepting connections from the outside (i.e. an iPhone)? Also, which version of JIRA and JIRA Mobile Connect are you using?

[Gregoire Mulliez]

and Jira is v5.0.2#725-sha1:5735107

Debian 32 bits, up to date, internal db

[Gregoire Mulliez]

Hi,

the problem is at server side, I installed the plugin but in project configuration I don't any entry for the Jira mobile connect

for more details it's jconnect-plugin 1.0.11

In project / Settings I can't see Jira mobile configuration while it should as explianed in page

https://developer.atlassian.com/display/JMC/Enabling+JIRA+Mobile+Connect

step 2, rank 3

is I have CSV Modules but no Jora connect :-(

I removed and re install without any success

greg

[Gregoire Mulliez]

resolved : for Jira 5 I must install Jira mobile connect 1.1 and not version 1.0.11 as generaly proposed

[Josh Devenny]

Hi Gregoire,

Apologies about the mix-up between versions. The APIs in JIRA 5.0 have changed since JIRA 4.4.x and we needed to release two separate versions of the plugin. As you discovered, JIRA 5.0 uses JMC 1.1, not JMC 1.0.11.

As a result, I will ensure that the JIRA 5.0 version of JMC is the suggested version on plugins.atlassian.com

Cheers

Josh

[Josh Devenny]

Hi Gregoire,

Apologies about the mix-up between versions. The APIs in JIRA 5.0 have changed since JIRA 4.4.x and we needed to release two separate versions of the plugin. As you discovered, JIRA 5.0 uses JMC 1.1, not JMC 1.0.11.

As a result, I will ensure that the JIRA 5.0 version of JMC is the suggested version on plugins.atlassian.com

Cheers

Josh