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inviting a user

Ivan Andrieiev
Contributor
October 11, 2022

When inviting a user, can I, as an administrator, complete his account?

3 answers

3 accepted

1 vote
Answer accepted
Alex Koxaras -Relational-
Community Champion
October 11, 2022

Hi @Ivan Andrieiev 

You can if you have access to his/her email address :)

If not, then no, you can't do anything.

Ivan Andrieiev
Contributor
October 11, 2022

@Alex Koxaras -Relational-  @John Funk  @Zulfiqar Bin Zafar 

Thank you for your help, I just wanted to fill out a new user's account right away.

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John Funk
Community Champion
October 11, 2022

Understood, but you’re not going to be able to do that. The user will have to do it his/her self.

Alex Koxaras -Relational-
Community Champion
October 11, 2022

@Ivan Andrieiev jira cloud is not like jira server. Jira Cloud works with Atlassian accounts.

SO when you invite a user, that user have to create an Atlassian account and then log in to your instance (as a user that is). On jira server you can create a user by entering a few details (email, name etc).

0 votes
Answer accepted
John Funk
Community Champion
October 11, 2022

Hi @Ivan Andrieiev  - No, you are very limited in how you can interact with user's profiles. And you definitely cannot complete a new account for a user. 

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Answer accepted
Zulfiqar Bin Zafar
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October 11, 2022

Hello @Ivan Andrieiev ,

Hope you are doing well!

As per my knowledge you can not complete their profile on the time on the invitation.

Thanks & Regards,

Zulfiqar Bin Zafar

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