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is it possible to trigger a screen like the transition screen on assignee change

Deleted user July 23, 2019

in an attempt to make my teams use of jira less error prone i would like to trigger a screen when the assignee of a ticket is changed

 

i can see no way of doing this in the workflow or ticket options of the project or Jira level settings, is it possible?

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Ismael Jimoh
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July 23, 2019

No there is no way to achieve this normally.

A workaround would be:

  1. Remove the assignee field from the edit issue screen.
  2. Add a transition to all statuses in your workflow called assign issue.
  3. Add a screen to this transition with the assignee field.

This way, people cannot directly assign issues and they will need to use the transition to assign the issue.

Hope this helps.

Deleted user July 23, 2019

thanks for the speedy reply and the work around, i will talk with my team to see if this is an acceptable alternative

Joe Pitt
Community Champion
July 24, 2019

I suspect you will need to replace the normal notification event with the assign issue on the transition for the new assignee to be notified. 

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