jira cloud - scriptrunner plugin - runs on a batch?

[Denbi Newton]

I have been using script runner on JIRA on-prem version for years

Recently we have started using the JIRA cloud version & I have noticed queries using scriptrunner filters not running immediately.

eg. a kanban board that uses saved scriptrunner filters to put cards into swimlanes taking minutes to put the cards in the correct swimlanes.

is there a fix for this? 

or is this just the way it is now..... 

[Kristian Walker _Adaptavist_]

Hi Denbi,

Thank you for your question.

I can confirm that the ScriptRunner for Jira Cloud plugin works differently to the ScriptRunner for Jira Server plugin due to the differences in architecture between the server  and cloud versions of Jira.

Inside of ScriptRunner for Jira Cloud the JQL filters are created on the Enhanced Search page and then the results are synchronized to a standard Jira filter every X minutes as per the Filter Sync Interval Period setting configured,  as described in the Enhanced Search documentation page here. 

This means that any filters on boards or dashboards will need to wait for the corresponding Jira filter to be synchronized from the enhanced search filter and will not get the updates instantly due to the way enhanced search works in Jira Cloud.  The minimum level of time that can be set for the filter sync period is 1 minute.

You can also see further details on the differences between the cloud and server versions of ScriptRunner inside of the documentation page here.

I hope this information helps.

Regards,

Kristian