[jjupin] Unexpected error during launch java.lang.NullPointerException

[Michel Clément]

Hi

After updating to JIRA Software 7.1.1, JJupin 3.1.5 and katl.commons 3.1.4 I'm having the following ERROR log-entry:

2016-03-17 10:10:29,040 JIRA-Bootstrap ERROR      [commons.jira.kconfig.LifecycleAwareLauncher] [jjupin] Unexpected error during launch
java.lang.NullPointerException
    at java.io.File.<init>(File.java:277) [?:1.8.0_51]
    at com.keplerrominfo.jira.commons.jira.kconfig.SILGeneralConfiguration.getEmailTemplateDir(SILGeneralConfiguration.java:53) [plugin.4299040476763127146.katl-commons-3.1.4_1458048382295.jar:?]
    at com.keplerrominfo.jira.plugins.commons.rest.io.TreeManager.<init>(TreeManager.java:46) [plugin.4299040476763127146.katl-commons-3.1.4_1458048382295.jar:?]
    at com.keplerrominfo.jira.plugins.commons.rest.io.TreeManager.getInstance(TreeManager.java:82) [plugin.4299040476763127146.katl-commons-3.1.4_1458048382295.jar:?]
    at com.keplerrominfo.jira.plugins.commons.rest.io.TreeManager.addTree(TreeManager.java:109) [plugin.4299040476763127146.katl-commons-3.1.4_1458048382295.jar:?]
    at com.keplerrominfo.jira.plugins.jjupin.sil.JJupinLauncher.doAtLaunch(JJupinLauncher.java:149) [?:?]
    at com.keplerrominfo.jira.commons.jira.kconfig.LifecycleAwareLauncher.launch(LifecycleAwareLauncher.java:88) [plugin.4299040476763127146.katl-commons-3.1.4_1458048382295.jar:?]
    at com.keplerrominfo.jira.commons.jira.kconfig.LifecycleAwareLauncher.onLifecycleEvent(LifecycleAwareLauncher.java:165) [plugin.4299040476763127146.katl-commons-3.1.4_1458048382295.jar:?]
    at com.keplerrominfo.jira.commons.jira.kconfig.LifecycleAwareLauncher.onStart(LifecycleAwareLauncher.java:148) [plugin.4299040476763127146.katl-commons-3.1.4_1458048382295.jar:?]
    at com.keplerrominfo.jira.commons.jira.kconfig.AbstractPluginLauncher.onStart(AbstractPluginLauncher.java:28) [plugin.4299040476763127146.katl-commons-3.1.4_1458048382295.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$4.consume(DefaultLifecycleManager.java:310) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$4.consume(DefaultLifecycleManager.java:306) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecyleAware(DefaultLifecycleManager.java:344) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyOnStartIfStartedAndEnabled(DefaultLifecycleManager.java:304) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.access$300(DefaultLifecycleManager.java:50) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$3.evaluate(DefaultLifecycleManager.java:261) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$3.evaluate(DefaultLifecycleManager.java:257) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecycleAwares(DefaultLifecycleManager.java:286) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyStartableLifecycleAwares(DefaultLifecycleManager.java:255) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.startIfApplicationSetup(DefaultLifecycleManager.java:241) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.start(DefaultLifecycleManager.java:230) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at com.atlassian.sal.jira.lifecycle.JiraLifecycleManager.onJiraStart(JiraLifecycleManager.java:64) [jira-sal-plugin-7.1.1_1456886244000.jar:?]
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_51]
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_51]
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_51]
    at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_51]
    at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) [atlassian-event-2.3.5.jar:?]
    at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) [atlassian-event-2.3.5.jar:?]
    at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) [guava-18.0.jar:?]
    at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:107) [atlassian-event-2.3.5.jar:?]
    at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160) [atlassian-event-2.3.5.jar:?]
    at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79) [atlassian-event-2.3.5.jar:?]
    at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:73) [atlassian-plugins-core-4.1.0-m002.jar:?]
    at com.atlassian.jira.upgrade.PluginUpgradeLauncher.start(PluginUpgradeLauncher.java:30) [PluginUpgradeLauncher.class:?]
    at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:51) [ActiveServicesLauncher.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postTenantArrived$4(DefaultJiraLauncher.java:180) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$279/803876432.run(Unknown Source) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.startup.DefaultInstantUpgradeManager$StatupTask.run(DefaultInstantUpgradeManager.java:113) [DefaultInstantUpgradeManager$StatupTask.class:?]
    at com.atlassian.jira.startup.DefaultInstantUpgradeManager.runTask(DefaultInstantUpgradeManager.java:46) [DefaultInstantUpgradeManager.class:?]
    at com.atlassian.jira.startup.DefaultInstantUpgradeManager.doNowOrWhenInstanceBecomesActive(DefaultInstantUpgradeManager.java:35) [DefaultInstantUpgradeManager.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher.postTenantArrived(DefaultJiraLauncher.java:173) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDBActivated$3(DefaultJiraLauncher.java:161) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$278/1626183106.run(Unknown Source) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.tenancy.DefaultTenantManager.doNowOrWhenTenantArrives(DefaultTenantManager.java:55) [DefaultTenantManager.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:158) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:147) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$31/826417201.run(Unknown Source) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:298) [DatabaseConfigurationManagerImpl.class:?]
    at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:194) [DatabaseConfigurationManagerImpl.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:137) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:103) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$4/15528877.run(Unknown Source) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31) [JiraDevSpeedTimer.class:?]
    at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:101) [DefaultJiraLauncher.class:?]
    at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:115) [LauncherContextListener.class:?]
    at com.atlassian.jira.startup.LauncherContextListener$$Lambda$2/863679375.run(Unknown Source) [LauncherContextListener.class:?]
    at java.lang.Thread.run(Thread.java:745) [?:1.8.0_51]

I cross checked all configurations as well as thefile system (for the email drectory), I didn't find any hint.

Is anyone havong the same cirrcumstance?

Kind regards,

[Alexandra Topoloaga · Accepted solution]

Hi Michel, 

Unfortunately, this is a problem we are aware of: Atlassian does not guarantee that a plugin is enabled after its dependencies: so, in your case, jjupin enables before katl-commons.

We have already raised a ticket here but they don't seem to agree with us on the importance of this one.

We are trying to fix this on our next big release.

However, although the error appears in the log (and this is not pleasant, I agree), the plugins enable well finally, and everything works all right. 

In conclusion, there's not much we can do at this very moment on this issue.

Best Regards,
Alexandra