jql cannot find the custom field

[Deleted user]

Hello, I have some custom field that at the time of searching in JQL does not recognize or cannot find the field. -the field is associated with the screens. -the field type is a date picker and is attached to all projects.

[Deleted user]

Hello guys,

Performs the indexing without success, error persists.

I still can't call the fields with jql

-Estimated Date of Service,

-Estimated Date of Service -Associated Project.

what do you suggest?

[Deleted user]

Hello @Kurt Klinner  & @Ashkan Malekly , I do not know of the indexing if it was done or not at any time, I work for a client. I am doing the reindexation in the background. I let you know how it goes!

[Ashkan Malekly]

Hii @[deleted] 

May be it is because of sync. So have you checked integrity checker and reindex your jira??

[Kurt Klinner]

@[deleted] 

Hi Vanessa

had the custom field been added lately? If yes had there a reindex been done afterwards.

Are there any restrictions to issue types? 

That KB article might provide additional details

https://confluence.atlassian.com/jirakb/custom-field-not-appearing-in-issue-navigator-search-criteria-125698089.html

Cheers

Kurt