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multi-edit ticket_bug report

Kelly Chang
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September 28, 2021

After I edited the description of a ticket and save successfully, and reopen the ticket again the next day, I can view the edited content if I open the ticket. But once I click the description area and want to edit it again, the content would turn back to the previous version instantly. I tried to refresh my Jira board but it's useless. What should I do to edit my ticket again successfully?   

2 answers

0 votes
Piyush_Annadate
Contributor
September 28, 2021

Hi, Kindly raise an request to Atlassian; as it turns out to be an indexing problem; you can ask JIRA admin to index your project.

0 votes
Benjamin
Community Champion
September 28, 2021

Hi @Kelly Chang ,

 

I just tested in my own cloud setup and it seems fine. Each time  I edit and click save...the  new changes appear. I know if you just edit and accidentally miss the save the content will revert back. 

 

-Ben

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