need to created the field which will calculate the SLA based on the priority field

[kiranmai genkolla]

need to created the field which will calculate the SLA based on the priority field

[Gökçe Gürsel {Appfire}]

Hi Kiranmai,

Time to SLA can easily handle this use case by specifying a JQL condition in the SLA configuration for Jira Software, Jira Core as well as Jira Service Desk.

Let me know if you need further information.

Regards,

Gökçe