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new field not visible in automation

enrico August 7, 2023

Hi,

I just added a new field named "Reviewer" to an issue (subtask). It is a single user field, just like assignee. It already appears in the issue, but it neither appears in the automation dialog, nor in the admin - custom fields screen, nor it has a costom field id like described here: How to find any custom field's IDs 

It just shows data-testid="issue-field-heading-styled-field-heading.field"

If I just try

{ "fields": { "Reviewer": { "id": "{{initiator.accountId}}" } } }

in the automation configuration of the issue I get the error message (translated from german): "Additional fields contain invalid fields in the Update or Fields section: Reviewer", so it seems that the field "Reviewer" is not existing..

 

So I am not able to add any automation with this new field. What's the problem here?

 

2 answers

0 votes
Kッ
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August 11, 2023

As of now this is a limitation of the JIRA Automation system regarding Team-Managed Projects.
Please create a custom field in the Administation Panel (Issues -> Custom fields) instead.

0 votes
Magdalena Zhisheva
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August 7, 2023

Hi @enrico ,

Can you share if you have added this field to a company-managed or a team-managed project?

enrico August 7, 2023

it is a team-managed project

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