new workflow status

[Audra Bonacki]

I updated a workflow with a new status. Will it apply for existing tickets or only new? So far, it is not appearing on existing tickets, it follows the previous workflow steps.

[Gökçe Gürsel {Appfire}]

Hi Audra,

Did you add transitions in and out of this new status? If so, do you have any conditions for these transitions?

Best,

Gökçe

[Marc Botermans]

Hi Audra,

Did you publish your new workflow? After publication, all existing issues are affected. If you are using Jira Software Server have a look at

https://confluence.atlassian.com/display/JIRASOFTWARESERVER083/Workflows 

or https://support.atlassian.com/jira-core-cloud/docs/build-the-workflow-you-need/ for Jira Cloud.

Regards,

Marc

[Audra Bonacki]

Yes, I published it. I see the change, another user is not. Does he have to log out and back in?