"Add Gadget" button is missing from some of my dashboards

[Jimmy Liang]

Hi,

I'm trying to add a few gadgets to an existing dashboard. I'm logged in as an administrator. When I went to the dashboard, the "Add Gadget" button is missing. I looked at some of the other existing dashboards and some will display this button on the top right corner. But other will not.

I was wondering what would cause the "Add Gadget" button to appear in some dashboards, while other won't display it? Is there a setting / ownership I need to change in order for the button to appear?

Sincerely

[Richard Cross]

I've seen this too - there are two possible causes:

1.  Have you added a group as viewer?  Are you in that group?  In Jira 8.20 onwards, I've seen several examples of a dashboard editor/owner losing the "Add Gadget" and "Edit Layout" if they add a group as a viewer of which they are also a member.

2.  You might be hitting up against the limit of gadgets in a single dashboard; by default, this is 20. 

System administrators can see the currently value by opening Administration > System > System Info and searching for "jira.dashboard.max.gadgets".

System administrators can also override this limit in a jira-config.properties file, but there may be a performance on very large systems, so don't be surprised if they reject a request to raise it.  Is a dashboard with more than 20 gadgets readable?  Unless it's displayed on an 8K monitor, you're going to be scrolling around in it.

https://confluence.atlassian.com/adminjiraserver/configuring-the-default-dashboard-938846989.html#:~:text=By%20default%2C%20there%20is%20a,dashboard.