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"Field attachment cannot be set" issue

Ted Morgan
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July 15, 2025

When adding an attachment to a Bug issue I get the following prompt...

 

Field 'attachment' cannot be set. It is not on the appropriate screen, or unknown.

 

This only happens for Bug issues and only in the current project I'm working in (i.e. I can add attachments to Bugs in other projects).

 

Any suggestions on how to resolve this Bug bug would be greatly appreciated.

Screenshot 2025-07-15 at 10.00.01 AM.png

2 answers

2 votes
John Funk
Community Champion
July 15, 2025

Hi Ted - Welcome to the Atlassian Community!

Check the screens used by that project for the Bug work type. Then be sure that the Attachment field is on all of the screens - Create, Edit, and View. 

0 votes
PM_이유경
Contributor
July 15, 2025

Hi there,
On the Jira issue creation screen, you can click on the "..." (more options) and use the "Find your field" search feature to check how a specific field is currently configured.

If any configuration is needed, Jira will also show a helpful link that allows you to navigate directly to the relevant settings page.

I recommend giving it a quick check!

 

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