"place holder" as issues summary

[Thomas D]

Some of the issues in our project are appearing with "place holder" in the summary field.

Those entries were not voluntarily created as such, any idea what could be the cause for their appearance?

[fran garcia gomera · Accepted solution]

Hi, @Thomas D 

Is there any kind of pattern in those issues? same project or issuetype? same creation time? happens to every issue? are they created by an external app?

[Jack Brickey · Accepted solution]

My first theory would be someone has set up some automation or script to create issues based upon some trigger or schedule.

[Thomas D]

Thanks Jack for the suggestion, I am not aware of any such setup in our system.

Let me know if you have other ideas of how this could have happened.

[Jack Brickey]

Who is listed as the reporter? Is it a user or some system user? Start research there and then expand to other breadcrumbs the issues might yield.

feel free to offer us an image if you wish.

[Thomas D]

Thanks, they indeed all have the same reporter, I'll check if there was a particular way those entries were filed.