restricting some issues

[kondaparthy sumanth]

Hi ,

For CLOUD,

How can i restrict particular users for creating some issues in their respective project and respective issue type.

Ex: total 7 users  , 6 issue types( lets say a,b,c,d,e,f)

1. Out of 7  users only 4 can create issue/ ticket ( for  6 issues types) and remaining 3 users should create only ( for c, &d issue types )  but they should be able to view all issue types.

[Rambabu Patina _Appfire_]

Hi @kondaparthy sumanth, Is the 6 issue types associated to same workflow or different?

[kondaparthy sumanth]

Hi Rambabu ,

To same work flow. 

[Rambabu Patina _Appfire_]

You cannot restrict if all the issue types are associated to same workflow based on the issue type.

[Rambabu Patina _Appfire_]

To achieve it, either you should have a different work flow for issue types (c &d ) or use some add-ons as @Ollie Guan provided.

[kondaparthy sumanth]

Rambabu ,

I am using cloud version, and if it would be the different workflow what is the procedure to restrict.

[Rambabu Patina _Appfire_]

Create one work flow (or copy existed one to new) and add workflow propertis to restrict for seven users and associate with c & d issue type. So that all seven users can create.

For the original work flow restrict the issue creation for 4 users and associate with a,b,e,f issue types. So that only these four people can create.

For work flow properties setting refer permissions-based-on-workflow-status.

Hope this helps for you.

[Ollie Guan]

Hi @kondaparthy sumanth，

You can try the following configuration

1. Make different groups for users
2. Configure the transition properties in the workflow
3. Split each group's permission to create Issue

Hope it helps.

[kondaparthy sumanth]

Hi ,

Thanks,

Please can you me the detailed steps for configuring the transition properties in work flow.

[Ollie Guan]

Hi @kondaparthy sumanth,

The following plugin can also fulfill your needs

https://marketplace.atlassian.com/apps/1211968/issue-type-filters?hosting=server&tab=overview