Ensure the field has content and use the field helper.
https://confluence.atlassian.com/adminjiraserver/jira-admin-helper-938847791.html
Hello,
After you configured screen scheme, you need to configure Screen for each Operation (Create, Edit, View modes). You can do it in the Settings project -> Screens tab.
If you cant see field after that, check the section "Configure fields" in each Operation (Create, Edit, View modes).
Also, check this link https://community.atlassian.com/t5/Jira-Software-questions/Screen-and-Screen-Scheme-Issue-Screen-Scheme-Management-in-JIRA/qaq-p/1053718
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