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search issue problem

HeSameddin Karim pour November 14, 2022

Hello Dear Support,

I have a user with has browse access permission in a project.

When the user searches for an issue in the search box, he cannot see the request. Also, if a filter is created, no request will be displayed to him.

But if he enters the issuekey in the URL, he can see the desired request.

We even checked with Permission Helper and it shows that the user has access to the issues.

It's really strange and we don't know where the problem is??

Our Jira is a data center and we have this problem on all nodes.

Please advise on this problem.

Thank's

1 answer

1 vote
Vinodh November 15, 2022

Hi @HeSameddin Karim pour 

Please do project re-index and try.

Thanks!

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