search results not logical?

[hnas cable guy]

I have a number of items within the Summary "REG-KLD-xxx" where xxx is a number.
If I set the search to: Summary ~ "REG"  it will find the items.
If I set the search to: Summary ~ "REG-"  it will find the items.
If I search for: Summary ~ "REG-KLD", no items are found.
If I search for: Summary ~ "REG-K", no items are found.
If I search for: Summary ~ "REG-K*", no items are found.

"-" is no forbidden sign as far as I know.

What am I doing wrong?

[hnas cable guy · Accepted solution]

[DPKJ]

@hnas cable guyCheck this out - https://confluence.atlassian.com/jirakb/inconsistent-search-results-when-using-dashes-884714562.html

Updating to latest version seems to be only solution.

[hnas cable guy]

ok, thanks for the reply. I will check if they can update. 

[Kevin Johnson]

Hi @hnas cable guy 

I have created few issues in my instance with the same summary as you said and tried searching it appeared the same for me too --- If I set the search to: Summary ~ "REG"  it will find the items.
If I search for: Summary ~ "REG-KLD", no items are found.

But this symbol "-" is not forbidden as you said, I can get my results when I'm precise with the summary  like REG-KLD-100

I have also attached the screenshot, that might help .

Thanks ,

Kevin.

[hnas cable guy]

thanks for trying, hope we get a useful answer

[DPKJ]

@hnas cable guyWelcome to the community.

May I know what version of Jira are you on, or you are using Jira cloud.

I have tested, this scenario on both Server and Cloud and I am not facing any issue so far.