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send recovery mail error

정경진
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July 24, 2024

hi

can't connect because secondary authentication doesn't come to my email or contact information.

When I click the button, an error continues to occur as shown below

We'll email you at letter20@nate.com with instructions for how to recover access to your account.

For security reasons, this process will take some time to complete, and you may be contacted by our Support team for verification.

Unexpected error happened.
Can you resend the security key to that email? 

1 answer

0 votes
Nikola Perisic
Community Champion
July 24, 2024

Hello @정경진 

Please open a support ticket for Atlassian here: https://support.atlassian.com/contact/#/

Bear in mind that this is a public site and none public information should be shared.

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