Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

tech issues

Veronica Andolfi
Veronica Andolfi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 5, 2024

Hi,

 

I have problem with the jira board project.

 

there are problems loading

 

could you please fix it?

 

regards

Answer
Watch
Like Be the first to like this
217 views

2 answers

0 votes
Kian Stack Mumo Systems
Kian Stack Mumo Systems
Community Champion
June 5, 2024

@Veronica Andolfi, on a free cloud plan, your support is limited to asking questions to the community. we are not Atlassian support and cannot fix actual bugs in the system. We can offer advice and recommendations.

 

Is there an actual error being thrown on the page or in the web console logs?

Reply
0 votes
Mihai Schwarz
Mihai Schwarz
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
June 5, 2024

Hi @Veronica Andolfi ,

If you are using a JIRA Cloud instance please raise a ticket with Atlassian Support.

Link: https://support.atlassian.com/

If you are using an on-prem instance contact your IT Support team.

 

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.