the form Timesheet report is opening very long

[egar egar]

the form Timesheet report is opening very long 5-6 minets.

jira version 5.0

plugins ver. 2.6.1 (2.7.3 )

[egar egar]

I'm sorry I do not speak English

I want to build a report "Time sheet Reports" .

1) Go to My project

2) go to the upper right corner , Reports->Time sheet Reports .

3) click "Time sheet Reports"

4) open Windows "Configure - Timesheet Report"

5) I choose report settings (start data, end Data. group , project, etc )

between 3 and 4 step 5 minutes

[Nic Brough -Adaptavist-]

Ok, you will need to debug why it's taking so long by looking at what data your report is trying to pull back. find out why it's taking so long by experimenting with small data sets. Is the timesheet report you are running pulling back a lot of data? Is the rest of Jira running ok and only the timesheet a problem? What happens if you run a simple filter for all the issues your timesheet report is trying to report on? (e.g. "assigned to person X")

[Neelima Paturu]

Hi,

I am not able extract my time sheet report from JIRA. Do we need to setup any other setting for this.

[Nic Brough -Adaptavist-]

No. You need to describe the problem if you want our help ("I am not able" tells us nothing) and do the analysis phase - if you've got the same problem as Egar, then read the comments above, and do the investigations

[egar egar]

plugin "JIRA Timesheet Reports and Gadgets Plugin"

The problem is not in the building report. it is fast.

open the form with report parameters for very long.

[Nic Brough -Adaptavist-]

I don't understand what you are saying here. What report? What form with report parameters?

[egar egar]

in logs not problems, error or message

[Nic Brough -Adaptavist-]

Ok, so now you need to debug it - find out why it's taking so long by experimenting with small data sets. Is the timesheet report you are running pulling back a lot of data? Is the rest of Jira running ok and only the timesheet a problem? What happens if you run a simple filter for all the issues your timesheet report is trying to report on? (e.g. "assigned to person X")

You might want to think about increasing logging levels in the plugin classes (see https://confluence.atlassian.com/display/JIRA/Logging+and+Profiling) and check the "slow queries" log to see if there's something in there (that won't log errors, but will catch any database requests the report makes that are going slowly)

You might need to raise this with the plugin vendor (there are several timesheet type plugins, not sure which one you're using)

[Nic Brough -Adaptavist-]

You'll need to read your logs and probably enable some debugging to see what it's doing.