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unable to log in as admin

Kawana Pou
Kawana Pou
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December 30, 2019

I just installed jira software and confluence and now I am unable to log in as administrator

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Ganesh Babu
Ganesh Babu
Community Champion
December 30, 2019

Hi @Kawana Pou 

Is that you forgot your admin login credentials?

Or you couldn't complete the setup?

If you have forgotten your admin password, i will attach the document here which would help you to login as recovery_admin after following the link.

Please ensure that once you login as recovery_admin, change your initial admin password and disable the recovery_admin and then restart the instance.

https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

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