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upgrading from Jira 6 to Jira 7 new license page

Ethan Catherman
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June 6, 2016

I am having difficulty installing my new license for JIRA into the program

At first I could not get it to recognize my login but I added the startup parameter it suggested and fixed that.

-Dnon.admin.upgrade=true

Now I am getting an error:

 

setLicense called with illegal ValidationResult object
java.lang.IllegalStateException: setLicense called with illegal ValidationResult object
	at com.atlassian.jira.bc.license.JiraLicenseServiceImpl.setLicense(JiraLicenseServiceImpl.java:171) [classes/:?]
	at com.atlassian.jira.web.action.admin.ConfirmNewInstallationWithOldLicense.executeNewLicense(ConfirmNewInstallationWithOldLicense.java:288) [classes/:?]
	at com.atlassian.jira.web.action.admin.ConfirmNewInstallationWithOldLicense.doExecute(ConfirmNewInstallationWithOldLicense.java:246) [classes/:?]
	at webwork.action.ActionSupport.execute(ActionSupport.java:165) [webwork-1.4-atlassian-30.jar:?]

2 answers

1 vote
Filippo Murroni
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July 11, 2016

My workaround:

 

I've started a 30 days demo and then replaced licence

ChrisBAshton
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August 5, 2017

Thanks, this worked for me too.

Choose the option to stick with "Evaluation License" until you can actually get to your dashboard - then worry about putting in your official license.

0 votes
Sam Lander June 15, 2016

I am also seeing a problem like this. Including a fragment of my log ....

2016-06-16 09:56:26,079 JIRA Warmer Thread:thread-1 INFO      [c.a.jira.i18n.I18nWarmer] Init i18n cache
2016-06-16 09:56:27,726 JIRA Warmer Thread:thread-1 INFO      [c.a.jira.i18n.I18nWarmer] Initialised i18n cache in 1647
2016-06-16 10:01:39,879 http-nio-8080-exec-2 ERROR      [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [java.lang.IllegalStateException: setLicense called with illegal ValidationResult object] with root cause
java.lang.IllegalStateException: setLicense called with illegal ValidationResult object
        at com.atlassian.jira.bc.license.JiraLicenseServiceImpl.setLicense(JiraLicenseServiceImpl.java:171)
        at com.atlassian.jira.web.action.admin.ConfirmNewInstallationWithOldLicense.executeNewLicense(ConfirmNewInstallationWithOldLicense.java:288)
        at com.atlassian.jira.web.action.admin.ConfirmNewInstallationWithOldLicense.doExecute(ConfirmNewInstallationWithOldLicense.java:246)
        at webwork.action.ActionSupport.execute(ActionSupport.java:165)
        at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)

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