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upgrading from jira 8.20.x to 9.4.x causing Readiness probe failed: HTTP probe failed with statuscod

Ilkay Tarik Cansiz
Ilkay Tarik Cansiz March 9, 2023

after upgrading jira datacenter the pod is running but not ready

I am not sure if the problem because of the plugins or something else since I am having

 

INFO:root:Generating /etc/container_id from template container_id.j2
INFO:root:Generating /opt/atlassian/jira/conf/server.xml from template server.xml.j2
INFO:root:Generating /opt/atlassian/jira/atlassian-jira/WEB-INF/classes/seraph-config.xml from template seraph-config.xml.j2
INFO:root:/var/atlassian/application-data/jira/dbconfig.xml exists; skipping.
INFO:root:Generating /var/atlassian/application-data/jira/cluster.properties from template cluster.properties.j2
INFO:root:User is currently root. Will downgrade run user to jira
WARNING:root:Unsetting environment var ATL_JDBC_PASSWORD
INFO:root:Running Jira with command '/opt/atlassian/jira/bin/start-jira.sh', arguments ['/opt/atlassian/jira/bin/start-jira.sh', '-fg']
executing as current user

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Atlassian Jira
Version : 9.4.3

If you encounter issues starting or stopping Jira, please see the Troubleshooting guide at https://docs.atlassian.com/jira/jadm-docs-094/Troubleshooting+installation

Using JIRA_HOME: /var/atlassian/application-data/jira

Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
NOTE: Picked up JDK_JAVA_OPTIONS: --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
09-Mar-2023 22:37:35.010 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name: Apache Tomcat/9.0.70
09-Mar-2023 22:37:35.012 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Dec 1 2022 14:05:47 UTC
09-Mar-2023 22:37:35.013 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 9.0.70.0
09-Mar-2023 22:37:35.013 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Linux
09-Mar-2023 22:37:35.013 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 5.15.0-1031-azure
09-Mar-2023 22:37:35.013 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: amd64
09-Mar-2023 22:37:35.013 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: /opt/java/openjdk
09-Mar-2023 22:37:35.013 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 11.0.18+10
09-Mar-2023 22:37:35.014 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: Eclipse Adoptium
09-Mar-2023 22:37:35.014 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: /opt/atlassian/jira
09-Mar-2023 22:37:35.014 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: /opt/atlassian/jira
09-Mar-2023 22:37:35.024 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.lang=ALL-UNNAMED
09-Mar-2023 22:37:35.024 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.io=ALL-UNNAMED
09-Mar-2023 22:37:35.024 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util=ALL-UNNAMED
09-Mar-2023 22:37:35.024 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util.concurrent=ALL-UNNAMED
09-Mar-2023 22:37:35.024 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms3072m
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx3072m
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:InitialCodeCacheSize=32m
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:ReservedCodeCacheSize=512m
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.standalone=JIRA
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
09-Mar-2023 22:37:35.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.logging.cloud.enabled=false
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:ActiveProcessorCount=4
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:-OmitStackTraceInFastThrow
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.locale.providers=COMPAT
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djira.home=/var/atlassian/application-data/jira
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.plugins.startup.options=-fg
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.protocol.handler.pkgs=org.apache.catalina.webresources
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.catalina.security.SecurityListener.UMASK=0027
09-Mar-2023 22:37:35.026 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xlog:gc*:file=/opt/atlassian/jira/logs/atlassian-jira-gc-%t.log:tags,time,uptime,level:filecount=5,filesize=20M
09-Mar-2023 22:37:35.027 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+ExplicitGCInvokesConcurrent
09-Mar-2023 22:37:35.027 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dignore.endorsed.dirs=
09-Mar-2023 22:37:35.027 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=/opt/atlassian/jira
09-Mar-2023 22:37:35.027 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=/opt/atlassian/jira
09-Mar-2023 22:37:35.027 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=/opt/atlassian/jira/temp
09-Mar-2023 22:37:35.028 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [/usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib]
09-Mar-2023 22:37:35.377 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
09-Mar-2023 22:37:35.390 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [600] milliseconds
09-Mar-2023 22:37:35.419 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
09-Mar-2023 22:37:35.419 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.70]
2023-03-09 22:37:38,667+0000 main INFO [c.a.jira.startup.JiraHomeStartupCheck] The jira.home directory '/var/atlassian/application-data/jira' is validated and locked for exclusive use by this instance.
2023-03-09 22:37:38,717+0000 main INFO [c.a.jira.startup.JiraStartupLogger]
****************
Jira starting...
****************
2023-03-09 22:39:14,416+0000 main WARN [c.a.jira.startup.JiraStartupLogger]
********************************************************************************************************************************************************************
The following plugins failed to load:
Jira for Software Plugin: There was a problem loading the module descriptor: java.lang.Void.<br/>Unable to enable web fragment
********************************************************************************************************************************************************************
2023-03-09 22:39:14,416+0000 main INFO [c.a.jira.startup.JiraStartupLogger]
*****************************************************************************************************************************
Jira 9.4.3 build: 940003 started. You can now access Jira through your web browser. Plugins and caches are being initialised.
*****************************************************************************************************************************
2023-03-09 22:39:14,444+0000 main INFO [c.a.jira.startup.ClusteringLauncher] [INDEX_START] Current node: jira-dev-0. Acquired lock com.atlassian.jira.start.index.lock to check the index availability. Other nodes will wait with starting until this one is done.
2023-03-09 22:39:14,447+0000 main INFO [c.a.jira.startup.ClusteringLauncher] [INDEX_START] Nodes currently online: [NodeStatus{nodeId='jira-dev-0', nodeState=ACTIVE, isAlive=true, lastHeartbeatTime=2023-03-09T22:39:07.105}]
2023-03-09 22:39:17,963+0000 Modification Check:thread-1 INFO [c.a.jira.startup.JiraStartupLogger]
___ Modifications ___________________________
Modified Files : seraph-config.xml
Removed Files : None
2023-03-09 22:43:47,725+0000 main INFO [c.a.jira.startup.ClusteringLauncher] [INDEX_START] Current node: jira-dev-0. Released lock com.atlassian.jira.start.index.lock
2023-03-09 22:43:47,726+0000 main INFO [c.a.jira.startup.ClusteringLauncher] [INDEX_START] Nodes currently online: [NodeStatus{nodeId='jira-dev-0', nodeState=ACTIVE, isAlive=true, lastHeartbeatTime=2023-03-09T22:43:07.094}]
2023-03-09 22:43:47,804+0000 main INFO [c.a.jira.startup.JiraStartupLogger]
___ Plugin System Started _________________
2023-03-09 22:43:47,805+0000 main ERROR [c.a.jira.upgrade.UpgradeLauncher] Skipping, JIRA is locked.
2023-03-09 22:43:47,816+0000 main WARN [c.a.jira.startup.JiraStartupLogger]
********************************************************************************************************************************************************************************************************
___ FAILED PLUGIN REPORT _____________________
1 plugin failed to load during Jira startup.
'com.atlassian.jwt.jwt-plugin' - 'Atlassian JWT Plugin' failed to load.
Cannot start plugin: com.atlassian.jwt.jwt-plugin
Unable to resolve com.atlassian.jwt.plugin [132](R 132.0): missing requirement [com.atlassian.jwt.plugin [132](R 132.0)] osgi.wiring.package; (&(osgi.wiring.package=com.google.common.base)(version>=11.0.0)(!(version>=20.0.0))) Unresolved requirements: [[com.atlassian.jwt.plugin [132](R 132.0)] osgi.wiring.package; (&(osgi.wiring.package=com.google.common.base)(version>=11.0.0)(!(version>=20.0.0)))]
It was loaded from /var/atlassian/application-data/shared-home/plugins/installed-plugins/jwt-plugin-1.6.0-0005.jar
8 plugins are unaccounted for.
Unaccounted for plugins load as artifacts but fail to resolve into full plugins.
'com.atlassian.plugins.base-hipchat-integration-plugin-api' - 'Atlassian Hipchat Integration Plugin Core' is unaccounted for.
It was loaded from /var/atlassian/application-data/shared-home/plugins/installed-plugins/base-hipchat-integration-plugin-api-7.8.29.jar
'com.atlassian.plugins.atlassian-chaperone' - 'Atlassian Chaperone' is unaccounted for.
It was loaded from /var/atlassian/application-data/shared-home/plugins/installed-plugins/atlassian-chaperone-4.0.1-D20160710T234528.jar
'com.atlassian.jira.plugins.jira-software-plugin' - 'Jira for Software Plugin' is unaccounted for.
It was loaded from /var/atlassian/application-data/shared-home/plugins/installed-plugins/jira-software-plugin-8.4.1.jar
'com.atlassian.plugins.atlassian-client-resource' - 'Atlassian Client Resource' is unaccounted for.
It was loaded from /var/atlassian/application-data/shared-home/plugins/installed-plugins/atlassian-client-resource-1.2.5-D20150501T012542.jar
'com.atlassian.plugins.base-hipchat-integration-plugin' - 'Atlassian Hipchat Integration Plugin' is unaccounted for.
It was loaded from /var/atlassian/application-data/shared-home/plugins/installed-plugins/base-hipchat-integration-plugin-7.8.29.jar
'com.atlassian.labs.hipchat.hipchat-for-jira-plugin' - 'HipChat for JIRA' is unaccounted for.
It was loaded from /var/atlassian/application-data/shared-home/plugins/installed-plugins/hipchat-for-jira-plugin-7.8.29.jar
'com.codebarrel.jira.iconselectlist' - 'Icons for JIRA' is unaccounted for.
It was loaded from /var/atlassian/application-data/shared-home/plugins/installed-plugins/plugin.8793960531058116434.iconselectlist-2.0.2.jar
'com.atlassian.jira.plugins.jira-importers-asana-plugin' - 'Asana Importers Plugin for JIM' is unaccounted for.
It was loaded from /var/atlassian/application-data/shared-home/plugins/installed-plugins/plugin.6487103392552702514.jira-importers-asana-plugin-1.0.5.jar
********************************************************************************************************************************************************************************************************
2023-03-09 22:43:47,818+0000 main INFO [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.
2023-03-09 22:43:47,820+0000 main INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 1605 MiB. Committed: 3072 MiB. Max: 3072 MiB
Non-heap memory : Used: 596 MiB. Committed: 631 MiB. Max: 1536 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 2201 MiB. Committed: 3703 MiB. Max: 4608 MiB
---------------------------------------------------------------------------------
09-Mar-2023 22:43:47.975 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]
09-Mar-2023 22:43:47.997 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [372607] milliseconds
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Ilkay Tarik Cansiz
Ilkay Tarik Cansiz March 10, 2023

after checking the documentation and following the steps, the issue is still presents but now I have these logs

NOTE: Picked up JDK_JAVA_OPTIONS:  --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
10-Mar-2023 14:38:30.787 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name:   Apache Tomcat/9.0.70
10-Mar-2023 14:38:30.790 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built:          Dec 1 2022 14:05:47 UTC
10-Mar-2023 14:38:30.790 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 9.0.70.0
10-Mar-2023 14:38:30.790 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name:               Linux
10-Mar-2023 14:38:30.791 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version:            5.15.0-1031-azure
10-Mar-2023 14:38:30.791 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture:          amd64
10-Mar-2023 14:38:30.791 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home:             /opt/java/openjdk
10-Mar-2023 14:38:30.791 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version:           11.0.18+10
10-Mar-2023 14:38:30.791 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor:            Eclipse Adoptium
10-Mar-2023 14:38:30.791 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE:         /opt/atlassian/jira
10-Mar-2023 14:38:30.792 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME:         /opt/atlassian/jira
10-Mar-2023 14:38:30.800 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.lang=ALL-UNNAMED
10-Mar-2023 14:38:30.801 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.io=ALL-UNNAMED
10-Mar-2023 14:38:30.801 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util=ALL-UNNAMED
10-Mar-2023 14:38:30.801 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.util.concurrent=ALL-UNNAMED
10-Mar-2023 14:38:30.801 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
10-Mar-2023 14:38:30.802 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties
10-Mar-2023 14:38:30.802 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
10-Mar-2023 14:38:30.802 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms3072m
10-Mar-2023 14:38:30.802 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx3072m
10-Mar-2023 14:38:30.802 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:InitialCodeCacheSize=32m
10-Mar-2023 14:38:30.803 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:ReservedCodeCacheSize=512m
10-Mar-2023 14:38:30.803 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
10-Mar-2023 14:38:30.803 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.standalone=JIRA
10-Mar-2023 14:38:30.803 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true
10-Mar-2023 14:38:30.803 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
10-Mar-2023 14:38:30.803 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
10-Mar-2023 14:38:30.803 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.logging.cloud.enabled=false
10-Mar-2023 14:38:30.804 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:ActiveProcessorCount=4
10-Mar-2023 14:38:30.804 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:-OmitStackTraceInFastThrow
10-Mar-2023 14:38:30.804 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.locale.providers=COMPAT
10-Mar-2023 14:38:30.804 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djira.home=/var/atlassian/application-data/jira
10-Mar-2023 14:38:30.804 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.plugins.startup.options=
10-Mar-2023 14:38:30.804 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
10-Mar-2023 14:38:30.805 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.protocol.handler.pkgs=org.apache.catalina.webresources
10-Mar-2023 14:38:30.805 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.catalina.security.SecurityListener.UMASK=0027
10-Mar-2023 14:38:30.805 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xlog:gc*:file=/opt/atlassian/jira/logs/atlassian-jira-gc-%t.log:tags,time,uptime,level:filecount=5,filesize=20M
10-Mar-2023 14:38:30.805 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+ExplicitGCInvokesConcurrent
10-Mar-2023 14:38:30.805 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dignore.endorsed.dirs=
10-Mar-2023 14:38:30.805 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=/opt/atlassian/jira
10-Mar-2023 14:38:30.805 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=/opt/atlassian/jira
10-Mar-2023 14:38:30.806 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=/opt/atlassian/jira/temp
10-Mar-2023 14:38:30.807 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [/usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib]
10-Mar-2023 14:38:31.226 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
10-Mar-2023 14:38:31.240 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [677] milliseconds
10-Mar-2023 14:38:31.272 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
10-Mar-2023 14:38:31.272 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.70]
2023-03-10 14:38:34,550+0000 JIRA-Bootstrap INFO      [c.a.jira.startup.JiraStartupLogger] 
    
    ****************
    Jira starting...
    ****************
    
2023-03-10 14:38:34,653+0000 JIRA-Bootstrap INFO      [c.a.jira.startup.JiraStartupLogger] 
    
    ___ Environment _____________________________
    
         JIRA Build                                    : 9.4.3#940003-sha1:84833fe47f7e7617a6279485112b627916e8cd41
         Build Date                                    : Tue Feb 14 00:00:00 UTC 2023
         JIRA Installation Type                        : Standalone
         Application Server                            : Apache Tomcat/9.0.70 - Servlet API 4.0
         Java Version                                  : 11.0.18 - Eclipse Adoptium
         Current Working Directory                     : /opt/atlassian/jira/bin
         Maximum Allowable Memory                      : 3072MB
         Total Memory                                  : 3072MB
         Free Memory                                   : 3021MB
         Used Memory                                   : 51MB
         Memory Pool: CodeHeap 'non-nmethods'          : CodeHeap 'non-nmethods': init = 5832704(5696K) used = 1293056(1262K) committed = 5832704(5696K) max = 5832704(5696K)
         Memory Pool: Metaspace                        : Metaspace: init = 0(0K) used = 22115136(21596K) committed = 23064576(22524K) max = -1(-1K)
         Memory Pool: CodeHeap 'profiled nmethods'     : CodeHeap 'profiled nmethods': init = 33554432(32768K) used = 9766016(9537K) committed = 33554432(32768K) max = 265519104(259296K)
         Memory Pool: Compressed Class Space           : Compressed Class Space: init = 0(0K) used = 2354960(2299K) committed = 2699264(2636K) max = 1073741824(1048576K)
         Memory Pool: G1 Eden Space                    : G1 Eden Space: init = 168820736(164864K) used = 24117248(23552K) committed = 1891631104(1847296K) max = -1(-1K)
         Memory Pool: G1 Old Gen                       : G1 Old Gen: init = 3052404736(2980864K) used = 25827840(25222K) committed = 1324351488(1293312K) max = 3221225472(3145728K)
         Memory Pool: G1 Survivor Space                : G1 Survivor Space: init = 0(0K) used = 5242880(5120K) committed = 5242880(5120K) max = -1(-1K)
         Memory Pool: CodeHeap 'non-profiled nmethods' : CodeHeap 'non-profiled nmethods': init = 33554432(32768K) used = 2850176(2783K) committed = 33554432(32768K) max = 265519104(259296K)
         JVM Input Arguments                           : --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms3072m -Xmx3072m -XX:InitialCodeCacheSize=32m -XX:ReservedCodeCacheSize=512m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -Datlassian.logging.cloud.enabled=false -XX:ActiveProcessorCount=4 -XX:-OmitStackTraceInFastThrow -Djava.locale.providers=COMPAT -Djira.home=/var/atlassian/application-data/jira -Datlassian.plugins.startup.options= -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Xlog:gc*:file=/opt/atlassian/jira/logs/atlassian-jira-gc-%t.log:tags,time,uptime,level:filecount=5,filesize=20M -XX:+ExplicitGCInvokesConcurrent -Dignore.endorsed.dirs= -Dcatalina.base=/opt/atlassian/jira -Dcatalina.home=/opt/atlassian/jira -Djava.io.tmpdir=/opt/atlassian/jira/temp
         Java Compatibility Information                : JIRA version = 9.4.3, Java Version = 11.0.18
    
   
10-Mar-2023 14:38:34.760 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]
10-Mar-2023 14:38:34.765 SEVERE [main] org.apache.catalina.util.LifecycleBase.handleSubClassException Failed to start component [Connector[HTTP/1.1-8080]]
org.apache.catalina.LifecycleException: Protocol handler start failed
at org.apache.catalina.connector.Connector.startInternal(Connector.java:1076)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:447)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:772)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:347)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:478)
Caused by: java.net.BindException: Address already in use
at java.base/sun.nio.ch.Net.bind0(Native Method)
at java.base/sun.nio.ch.Net.bind(Net.java:459)
at java.base/sun.nio.ch.Net.bind(Net.java:448)
at java.base/sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:227)
at org.apache.tomcat.util.net.NioEndpoint.initServerSocket(NioEndpoint.java:275)
at org.apache.tomcat.util.net.NioEndpoint.bind(NioEndpoint.java:230)
at org.apache.tomcat.util.net.AbstractEndpoint.bindWithCleanup(AbstractEndpoint.java:1227)
at org.apache.tomcat.util.net.AbstractEndpoint.start(AbstractEndpoint.java:1313)
at org.apache.coyote.AbstractProtocol.start(AbstractProtocol.java:615)
at org.apache.catalina.connector.Connector.startInternal(Connector.java:1073)
... 12 more
10-Mar-2023 14:38:34.767 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [3526] milliseconds
10-Mar-2023 14:38:34.767 SEVERE [main] org.apache.catalina.core.StandardServer.await Failed to create server shutdown socket on address [localhost] and port [8005] (base port [8005] and offset [0])
java.net.BindException: Address already in use (Bind failed)
at java.base/java.net.PlainSocketImpl.socketBind(Native Method)
at java.base/java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:452)
at java.base/java.net.ServerSocket.bind(ServerSocket.java:395)
at java.base/java.net.ServerSocket.<init>(ServerSocket.java:257)
at org.apache.catalina.core.StandardServer.await(StandardServer.java:580)
at org.apache.catalina.startup.Catalina.await(Catalina.java:864)
at org.apache.catalina.startup.Catalina.start(Catalina.java:810)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:347)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:478)
10-Mar-2023 14:38:34.768 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8080"]
10-Mar-2023 14:38:34.768 INFO [main] org.apache.catalina.core.StandardService.stopInternal Stopping service [Catalina]
2023-03-10 14:38:34,880+0000 JIRA-Bootstrap INFO      [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml
2023-03-10 14:38:34,907+0000 JIRA-Bootstrap INFO      [c.a.j.config.database.DatabaseConfigHandler] Trying to get encrypted password from xml and decrypt it
2023-03-10 14:38:34,908+0000 JIRA-Bootstrap INFO      [c.a.j.config.database.DatabaseConfigHandler] Database password decryption not performed.
2023-03-10 14:38:35,040+0000 JIRA-Bootstrap INFO      [c.a.jira.startup.JiraStartupLogger] Running Jira startup checks.
2023-03-10 14:38:35,041+0000 JIRA-Bootstrap FATAL      [c.a.jira.startup.JiraStartupLogger] Startup check failed. Jira will be locked.
2023-03-10 14:38:35,094+0000 JIRA-Bootstrap INFO      [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.
2023-03-10 14:38:35,096+0000 JIRA-Bootstrap INFO      [c.a.jira.startup.LauncherContextListener] Memory Usage:
    ---------------------------------------------------------------------------------
      Heap memory     :  Used:  182 MiB.  Committed: 3072 MiB.  Max: 3072 MiB
      Non-heap memory :  Used:   44 MiB.  Committed:  101 MiB.  Max: 1536 MiB
    ---------------------------------------------------------------------------------
      TOTAL           :  Used:  226 MiB.  Committed: 3173 MiB.  Max: 4608 MiB
    ---------------------------------------------------------------------------------
2023-03-10 14:38:35,096+0000 main INFO      [c.a.jira.startup.DefaultJiraLauncher] Stopping launchers
10-Mar-2023 14:38:35.125 INFO [main] org.apache.coyote.AbstractProtocol.stop Stopping ProtocolHandler ["http-nio-8080"]
10-Mar-2023 14:38:35.126 INFO [main] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8080"]
Reply
0 votes
chihara
chihara
Contributor
March 9, 2023

Before starting, clearing plugin cache may solve this problem.

https://confluence.atlassian.com/jirakb/how-to-clear-jira-s-plugin-cache-1157468195.html

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