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upgrading standalone jira server from version 7.6.1 to 8.20.6, but kanban board is missing!

oidc-tc-edu
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March 6, 2022

Respectful jira development team,

I'm trying to upgrade our team's jira server to 8.20.6, 

in order to test it first, I applied trial license for 8.20.6,

the restore process is fine,

except for one part,

one of our project is using kanban board as agile tool,

but this board is missing when I upgraded to version 8,

and there is no board function button on the top menu,

please check the picture within attachment.

no-kanban1.png

is there any way to restore it?

gratefully,

 

 

1 answer

0 votes
Artur Moura
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2022

Hi @oidc-tc-edu

As per the screenshot, it seems you should had a failure on the restore.

I believe this https://confluence.atlassian.com/jirakb/column-xmlvalue-of-table-genericconfiguration-of-entity-genericconfiguration-is-of-type-clob-4000-in-the-database-1050554694.html KB should help on identifying an error during the import process. 

Please let us know your thoughts 

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