whenever a user story's priority is changed to highest it should automatically be ass to me

[Nagamuni]

whenever a user story's priority is changed to highest it should automatically be assigned to me, i have created the rule however it's not working 

[John Funk]

Hi @Nagamuni  - What is not working with your rule? 

[Nagamuni]

Not sure,  Let me explain you clearly, there are few user stories in the active sprint and whenever the client call happens or by request of PO we need to prioritize few user stories quickly. So we have an experienced person who can done these things. so instead of manually assigning to him, we are trying to automate it means whenever the priority of user story is mentioned as highest that automatically needs to be assigned to our best performer. Hope you understand my point now.

I have created the rule for the above one but it doesnt worked i have tried n no of times. can you please advise on this.

[Nagamuni]

????

[John Funk]

I understand your point. And I see your rule below. But you have not answered my question about what is not working when you run the rule. 

[Nagamuni]

when I run the rule, the changes are not happening, I have done those things manually, when i run the rule it has to be worked right but it is not happening.

[John Funk]

So when you run the rule, it does not assign it to the right person? Who does it assign it to? Can you share a screen shot of the details for the action to assign it? 

[Nagamuni]

sure

[Armitha Reddy Toorpu Ceema]

Hi @Nagamuni 

As you mentioned above there are two ways:-

->If you want to assign an issue when it is created, you have to use the 'Issue created' trigger and update the priority while creating the issue.

-> If you want to assign issue after creation you have to use the 'Issue updated trigger and update the priority after the issue created.

Find the screenshot below once try this and let me know.

Please accept the answer if this helpful for you.

Thanks,

Armitha.

[Nagamuni]

Thanks will this rule applies to the issues in the current sprint as well

[Nagamuni]

Even now it doesnt worked

[Armitha Reddy Toorpu Ceema]

Please share the screenshot of your rule.

[Nagamuni]

[Armitha Reddy Toorpu Ceema]

Hi @Nagamuni 

Please clarify whether you are updating the priority when creating the issue or after creating the issue.

[Nagamuni]

after creating the issue only. Let me explain you clearly, there are few user stories in the active sprint and whenever the client call happens or by request of PO we need to prioritize few user stories quickly. So we have an experienced person who can done these things. so instead of manually assigning to him, we are trying to automate it means whenever the priority of user story is mentioned as highest that automatically needs to be assigned to our best performer. Hope you understand my point now.

[Nagamuni]

????

[Armitha Reddy Toorpu Ceema]

Hi Nagamuni,

Please share the screenshot of your automation rule as well as the audit log of your automation rule. It will help us to find your Issue.

Thanks,

Armitha.

[Armitha Reddy Toorpu Ceema]

Hi @Nagamuni 

As you mentioned user story, you can add the condition in automation as issue type = story.

Please try this once and let me know if you want any further information.

Thanks,

Armitha.

[Nagamuni]

Sure i will try and let you know

[Nagamuni]

Doesn't worked. Can you share the screenshot of automation rule so that i can copy and check

[Armitha Reddy Toorpu Ceema]

Hi @Nagamuni 

Please share the screenshot of your Automation rule.

Regards,

Armitha.

[Sudarsana G]

Can you share the screen shot of Automation rule

[Nagamuni]

Sure

[Nagamuni]

check this