why am i getting this popup "email notification are Off until..."

[Osama Jamil]

I am using standard plan of Jira software but everyday i get this popup that says "email notifications are off until next day ,because i have sent maximum number of notifications. it ask me to move to standard plan but i am already using standard plan. 

[sergio_gonzalez]

were receiving the same message even though we went premium a few days ago, is this normal?

[Michal Patoprsty]

Hi Osama

Do you have Standart/ Premium plan as a Evaluation/ Trial ?
If so I think there are limitations on maximum emails per day until you start your payments.

Mike

[Osama Jamil]

Hi,
i am using standard plan, I am paying the bills from last 2 months.

[Michal Patoprsty]

I found some other community question regarding this issue Receive-maximum-number-of-notifications 

As noted there you should not have any limitation on your Standard plan. I would suggest raising a support request on Atlassian Support