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why jira is not opening on customized port ?

anil kumar gunja
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October 14, 2017

Actually I installed jira in aws ec2 instance(ubuntu). when i am installing i changed the port number from 8080 to 9090. when i am trying to access from hostname:portnumber like  **** ec2-34-215-168-22.us-west-2.compute.amazonaws.com:9090***   .  but it is showing that 

This site can’t be reached

ec2-34-215-168-22.us-west-2.compute.amazonaws.com took too long to respond.

 

ERR_CONNECTION_TIMED_OUT

 

 

can any one please help me to debug this and to access jira

2 answers

1 vote
Nic Brough -Adaptavist-
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October 14, 2017

What does the log say is going on?

0 votes
Edwin Kyalangalilwa
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October 14, 2017

Check and make sure 9090 port is open on the security group being used by the ec2 instance.

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