why the tickets will be moved to future sprint automatically even if the sprint completed

[Juan Wang]

I have confirmed that all the tickets under a sprint have been in 'Completed' status. And then I marked the sprint completed.

But always found that all the completed tickets would be moved into future sprint automatically. 

Does anyone know why?

[Marc - Devoteam · Accepted solution]

Hi @Juan Wang 

The final state of your workflow used for the issues in the sprint has to be represented in the last column of the sprint board.

Otherwise the issues will not considered to be burned (done) in hte psrint

[Juan Wang]

Thank you for your help! Solved now

[Nitin Rustagi · Accepted solution]

The status should be in Done status. Pls check your workflow

[Matt Parks]

When it comes to determining whether an issue is considered to be completed in a particular sprint, the name of the status doesn't matter. As @Marc - Devoteam pointed out in the previous reply, if the issue is in a status that is represented on the rightmost column of the board, it is considered 'complete' when the sprint is completed. If it is in a status represented in any other column, it is not.

edit:  Status Category also doesn't matter.

[Juan Wang]

Thank you Guys! Problem solved!!