Receiving Quota Exceed Error when accessing Boards

[Nannette Mori]

Jira 8.18.1

I know per the documentation this problem occurs when the details (atlassian-analytics exceeds browser's local storage quota.  However we don't have analytics enabled so why would we still get this error when accessing boards

[Kishan Sharma · Accepted solution]

Hi @Nannette Mori 

Can you please try the workaround mentioned on this KB article to see if that helps ?

[Kishan Sharma]

If you contact Atlassian support and have any other workaround please do post it here for everyone's knowledge. 

[Nannette Mori · Accepted solution]

So I clear out the local storage but the error returns.  So this solution is not a one time fix, is this solution just have to be done everytime that error displays?

[Kishan Sharma]

Yes, it seems so, whenever the local storage goes above 10MB, you might experience this issue again. I would suggest you to raise a ticket with Atlassian Support to see what they suggest.