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Redwerk MyJiraBot not sending notifications

Denis Bezobrazov
Denis Bezobrazov
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June 15, 2022

We are experiencing problems connecting Redwerk's MyJiraBot (Telegram) to our Jira Software Cloud system.

After successful "Jira Cloud Connect" and "/watch" command subscription to "All updates in the project", I am not receiving any notification.

But if I execute the "/filter" command then I see a list of all project tasks.

Almost all users in the organization have the same problem. For some users, the bot works.

Has anyone encountered a similar problem? Did you find a solution?

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