Regarding release fix version not available

[Mohamed Samy]

Hello all,

I tried in my project to work using Release  fix versions but unfortunately, "Fix versions" cannot be seen in any issue type cards or pages, also not seen while creating new issue, although affects version exists and I can add bugs to it, I tried most of troubleshooting here in the chat, but no help till now.

could you please guide me in this, also if there is certain permission related to versions can you tell me which one I should have to use releases and versions.

Thank you all

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Mohamed Samy ,

welcome to the Atlassian community!

You need to add Fix version in your Create/Edit and View screen associated to the desired issue type within your project. https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-screens/#Definingascreen-configureConfiguringascreen%27stabsandfields

Hope this helps,

Fabio

[Mohamed Samy]

Hello Fabio, 

Thank you for your fast reply!

its already added, and I tried to use it as required field, but unfortunately I couldn't create any task then, as it was getting an error that I should add it with any task and the field was not existing in the creation screen. 

[Fabio Racobaldo _Herzum_]

Please @Mohamed Samy , check fix version field using Show fields menu

it could be hidden even if is on the screen.

Let me know

[Mohamed Samy]

I Choose all fields, and its not even here

[Fabio Racobaldo _Herzum_]

Please use find your field in order to perform a configuration check

[Mohamed Samy]

Great, I find it but i get this error, do you know which permission i should have to add this 

[Fabio Racobaldo _Herzum_]

@Mohamed Samy , in the permission scheme of your project, you need to add project roles to "Resolve Issue"

Resolve Issues
Ability to resolve and reopen issues. This includes the ability to set a fix version.

[Mohamed Samy]

Great thank you, I will contact our team admin, try this and get back to you 

[Mohamed Samy]

Everything is working good now, Thank you for your help :)

[Fabio Racobaldo _Herzum_]

Thanks for the feedback @Mohamed Samy . I'm happy that your issue has been resolved ;)