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Reindexing Jira Server in background results in crashC

eleanor kerman
Contributor
October 22, 2021

Please comment with any advice regarding failure/Server crashes while engaging in background re-indexing.

Currently we do a full reindexing which succeeds.

 

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Nic Brough -Adaptavist-
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October 22, 2021

Start by reading the log - what error is happening that crashes it?  

It's almost certainly going to be in the application log - <jira home>/logs/atlassian-jira.log but you might want to check the other logs in that directory, and possibly the server log at <jira install>/log/catalina.out

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