Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Remainder for the assignee

Omri Zeman December 11, 2022

Hey I would like to create a remainder for the assignee when the status is not changed for 4 days, I'm using "Automation rules" but don't know what to chose see photo attached
 thanks :)

Capture22222222.JPG

1 answer

1 accepted

0 votes
Answer accepted
Alex Koxaras -Relational-
Community Champion
December 11, 2022

Hi @Omri Zeman 

The idea is to use a scheduled rule which will run every day at a specific hour.

After that trigger, you should enter a condition, or a lookup issue, to find all issues which satisfy your condition (meaning all issues from a specific project, which stay for a specific status X number of days).

And for the above issues you send an email to the assignee as a reminder.

Now, I'm not familiar with the above app you have, but I would assume that it's the same (more or less) with Jira Automation.

Suggest an answer

Log in or Sign up to answer