Remaining Estimates on Timesheet

[Jodie_Parsons]

Hi,
We are using Tempo Timesheets to help us understand estimate for tickets together with progress and their remaining time left. 
I think there might be a bug (unless we are doing it wrong).

What is happening for testing purposes only:
(see 1. on the attached) We have put in an original estimate of 7hrs for this ticket. Then we decide actually this is only going to take us 1h so we change this from within the ticket under original estimate but the remaining time is still showing 7hrs. Why Does this not update?

It appears the only way we can change this is by logging into Tempo and you have to log some time against the logged field and then update the remaining field

Is there anyway we can have some support?

We basically just want to be able to track the time estimated on a ticket, the remaining time left and create reports to that effect. Have looked online and have watched various videos but we can't get it working how we expect it to be working. (See 2 on the attached for details of what we currently have).

I've noticed Planner and wondered if this would work better for our needs? I'm keen to speak to someone who could assist me with this.

[Tanya Gordon · Accepted solution]

Hi Jodie,

I think in this case you should update the remaining estimate together with the original to the new value. The remaining estimate has the value if the original only at the first time you set it. If you change it afterwards both values are disconnected. 

Let me know if this has worked for you.

Cheers,

Tanya

[Jodie_Parsons]

Hi Tanya,

I think we will give it a go and update the remaining estimate to see if this gives us a more meaningful report. Thanks! 

Basically I need to produce status reports throughout the sprint to show the business how on track with are with completing the tasks within that sprint and I would hope in an ideal world these reports would show me how off track we might be if we are (eg a task which was originally estimated to take 4 hours is now going to take 1 day) and the report show this. We are using Time Tracking Report in Jira together with Tempo for logging time spent on a task. Can you recommend a better report or how I can best show this information? 

[Gustavo Mendoza]

Hi Jodie

Did you find some solution to your problem?

i'm going crazy trying to understnd how the remaining time is calculated and editing.

Best rigards

[YJ Huang]

Hi Gustavo Mendoza,

May this helps: Tempo Timesheet "Estimated" Time tracking.

And you can adjust the remaining time by the "Log work" option of the "+" symbol in the "Time Tracking" section. 

[Aaron Oliver]

I was able solve this by:

1. Ensuring both fields were available on the screen as stated above (adding time tracking to the issue type)
2. When entering original estimate, also enter the same number for remaining time.

If there is a number in remaining time, the calculation works, if you never set a number in remaining time, the calculation never runs. 

This double entry is kind of annoying, If anyone knows of a way to have the calculation just assume original estimate is the starting number, PLEASE let me know :).  In my opinion remaining time should be a calculated field that manual entry isn't allowed on.