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Removing Default Fields in Zendesk Integration for Issue Creation

Kaitlyn Weber
Kaitlyn Weber August 17, 2020

We have created a custom Description field within Jira and removed the default Description field. When attempting to "Create Issue" for Jira within Zendesk, the Description field appears twice. Is it possible to remove the default Jira Description field in the Zendesk integration for issue creation?

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