Hello,
I have been given the task of administrating our JIRA Cloud instance for our company which contains several projects, (i.e. development and Service Desk). My fellow developers asked me to remove a current status (call it Status X) that they no longer wanted in our development workflow. (Workflow A)
To start, I bulk changed the status of all of tickets from Status X to another status. Next JIRA tells me that I cannot remove a status from an active workflow. I must copy the current active workflow, edit the inactive workflow as needed. So I have done this successfully I believe. I have modified all the transitions and removed Status X from the new workflow. (workflow B). But it's the next step that has me drawing a blank.
The current active workflow (Workflow A) is connected to a workflow scheme called DMDP: Software Simplified Workflow Scheme. From what I can gather, I want to add my new workflow (Workflow B) to the same issue type (unassigned Issues) which will make Workflow A inactive and my new workflow will be the active one. Sounds simple right? Except there is one thing holding me back. Underneath the title of this workflow scheme there is some text that reads "Generated by JIRA Software version 1001.0.0-SNAPSHOT. This workflow scheme is managed internally by Jira Software. Do not manually modify this workflow scheme." So it's the underlined text that is giving me pause. Am I ok to add my new workflow to this scheme, which will replace the existing workflow with the unnecessary status. Or is that text warning me off and I'm essentially going about this all wrong.
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