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Report with users funcion

Petru Negrusa
Contributor
April 16, 2025

Hello community,

We have ScriptRunner,Active Directory Sync,EazyBI.
Since all users are integrated from Active Directory, I need to create a report to understand what function a user who assigns a ticket has.
It would be best to do this through EazyBI dimensions so that I can select IT and see all users within IT by function or something similar.
If there are other possibilities through ScriptRunner, I am open to analysis.

P.S 

In the user profile, there is Active Directory sync where the user's function is displayed, but it cannot be filtered by that.


Thank you.

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