Reporting on Components

[Elizabeth Hatfield]

I would like to create a 2-d chart that shows the status of the tickets in the epics where the epics are labeled with the components.  The chart should show the status of the tickets for each component (not epics). However, that doesn't seem to be possible since the actual tickets in the epic aren't labeled with components.  Do I have to copy and paste all the component labels from the epic into the lower level tickets to make this work? Please help!

[Tarun Sapra]

Hello @Elizabeth Hatfield

If you want to categorize your tickets based on components then you would have to make sure that epic child tickets contains the components just like the parent epic. But if you just wan to fetch the tickets where parent epic contains certain components then you don't have to copy the components onto child tickets because then if you have SR plugin you can use the following JQL

https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_issuesinepics

issueFunction in issuesInEpics("project = XYZ and component=<XYZ>")

This will give you all issues in epics of project XYZ and having component value as XYZ. But again based on this query you get all issues which you want but you won't be able to categorize them based on components because they don't have the component values.

Thus, in order to have any sort of charting / reporting based on categorization of system/custom field, you need to have that field on the issues which you want to see in the reports.